[GhettoBSD]

I have gone through this for MONTHS with other issues. I have about 10 phones on my account. Because of the billing issues i've been able to reduce over $1400 from the bill! Thrown in a few free phones and a few extras. So on my personal line (mogul) i have unlimited inet for free but pay $15 for unlimited txting. The line is free (no $9.99) but i do pay $7 for insurance. Not to bad I think! Other lines have free inet & txt msging, but pay $9.99 per line.

If you have 1 line it's a lot easier to deal with, but with 10 lines I had to be very organized with my spreadsheets and kept calling back. So now instead of a $600+ bill every month it's barely hitting $400 after taxes!

Use the problems to get credits/discounts/free options. Call and say you want to cancel. They'll try to help you but say "that's it, i don't want it anymore because of problems." They'll send you to retention and then tell them it's too many problems with billing etc etc and they'll ask if they can try to help you and say i guess hahaha.

It's only fair you screw them the way they screw you. They have no remorse or bad feelings when i met my gf and we talked for ever in 1 month... giving her a $800 bill when she HAD sprint to sprint. For whatever reason it was removed from her account 3 months ago - just long enough for their policy to say it couldn't have been an accidental removal eventhough she never asked for it to be taken off. So the $800 had to be paid in full IMMEDIATELY! WTF! The billing time frame had another 1-2 weeks but when she called to question the bill they said they had to take payment at that time! So derr she paid with CC.

Anyhow, that's why I always say what goes on with my account on the forums because shoot, they've screwed me and others i know of personally, so this for me, goes both ways.