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Old 09-24-2008, 08:57 PM
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Re: Touch Pro for Mogul Ecare email inside...

Quote:
Originally Posted by mmsplease View Post
The attachment shows up super small so here is the string...

Dear X,

Thank you for your reply.

The expected price of the HTC Touch Pro is for $299.99. Your line #x
is eligible for $75.00 and we offer you $100.00 additional rebate from
our side. So, after total rebate of $175.00, the cost of the handset
will become for $124.99 ($299.99 - $175.00 = $124.99).

You can keep this email as a confirmation.

Thank you again for contacting Sprint. We appreciate your business.

Sincerely,
xxx
Customer Service Specialist
Sprint
She did the math wrong. She should have subtracted that from the original price not the $299 ($599?). You had definitely better jump on that and hope that they honor it as the device should realistically be $599-$175=$424. Save that email as I'm sure you will get some runaround about it since that is definitely an error on her part.
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