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Old 09-24-2008, 07:58 PM
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d94
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Re: upgrading to touch pro w/sero?

darn..i emailed em and this is how they replied:

Thank you for contacting Sprint. I am sorry for the inconvenience that
has caused to you due to the handset HTC Mogul.

Currently line #5708 is eligible for the rebate of $75.00. This line
will be eligible for the rebate of $150.00 as of March, 2009. On the
rebate of $150.00, you will get the handset HTC pro on the online price.


You are a valuable customer for us. What I can do for you is that I am
offering you the additional credit of $75.00 on the account. Thus, you
will receive the total rebate of $150.00 against the price of the new
handset. Once you activate the new handset, please reply to us. I will
apply the credit of $75.00 on the account.

I understand your inconvenience due to the malfunctioning of the handset
HTC Mogul. Alternatively, I suggest you to replace the handset through
Asurion. Considering the inconvenience that has caused to you, I will
apply the credit of $50.00 on the account.

We appreciate your association with us. Have a great day!
--------------------------------
i wonder if i should tell him that their own tech even told me these mogul's are full of bugs and and issues, that my unit is brand new and only weeks old and im already having so many problems along with atleast 2 resets a day due to low memory which the diamond pro should addres...
__________________

Mogul > Diamond FREE, $75 inconvenience credit
$42/mo 1250 min unlimited txt/data + TEP
<sprint tech>
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