Quote:
Originally Posted by d94
you dont have sero do you?
and did you send the email to the 3 ecare emails
or to the contact us via sprints siter
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Quote:
Originally Posted by mmsplease
i dont have sero. I sent the email to the contact us section via sprints site. I just replied to their reply when I had more questions...
Im going to stick with the 124.99 and print the email as requested when I visit the sprint store!
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While my situation may be a little different than mmsplease's, considering I did the same thing with a touch for the diamond, I DO have sero and it worked the same way for me and others. I don't have tep, I've had the phone since July, and after 2 attempts they told me to pick whichever phone I wanted (Paying 150 for the cost difference of course).
Just tell them whats wrong with your phone and that you're very unhappy. If you get turned down, fill out a new ticket.
I just wanted you to realize that this an option for people on sero!!