[BigDASH]

Well I went into a retail VZW store and they didn't have the phone in stock great I thought... nope. They said they could order it from the "warehouse" i said nope, due to the vast amount of problems and the numerous times I have replaced the phone I would like another model. I was told he could not release a new phone to me but if I got autherization from one of the customer service reps... So long story short I called spend almost an hour on the phone with VZW customer service and no Dice. (at least that time) I'm not going to give up just yet. I'm going to try another retail VZW and see if I can't at least get a newer 6700. One of the things they did tell me was that inorder to get an upgrade you have to go through 3 phones in short span of time. but the phone I have I have has since Feb.