Re: Anyone else having difficulty unlocking?
I fixed my problem. After choosing Active sync on the phone my Vista machine would take a while to recognize the phone. In My computer it recognized it as a actual phone with a picture as opposed to say a E: drive. After seeing it it still needed to like scan it or something a blue bar went across the screen of the new Diamond window which popped. Once I let that complete on its own and was able browse both the internal memory and the smaller storage then I attempted the instructions and it worked no problem.
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