Quote:
Originally Posted by iamjasonc
Sorry to hear that man. The first time I called, the tech who helped me messed it up and it still wasn't working right. I called back the next day and this guy really seemed to know what he was talking about. He said since I have an everything plan, that he would have to take it off, and put me on a seasonal plan, which would cancel my data and picture mail account. The he waited a while, put it back on and I had to Update the profile on my phone. It worked instantly. Maybe you could call back and get another tech?
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i called back 5 times total, probably 15 hours on the phone total, bucnh of BS. no one knew what they were doing, when i get the new phone i am going to call and ask for a supervisor and tell him/her to get someone on the phone that knows wtf they are doing.