Quote:
Originally Posted by mr.squonk
That's it, be nice and be persistent! Keep climbing the ladder until you get satisfaction. They still (the people that care about you being a customer) want you to stay, and will do a lot to keep you from canceling.
Don't forget, California's Term Fee case may eventually affect all of us, with the possible downside of higher equipment fees  |
you guys do this every time your phone breaks? I'm not really looking to scam sprint, I just don't feel that I should have to make an insurance claim on a phone under warranty. I'll try taking it in and see if they will get me a new one. Any way to avoid getting a referb? If they do give me a new touch does this change my ESN or extend my contract?