[fergdogg23]

So my story as short as i can tell it:
I had bought a mogul (off eBay) in October of last year. I have a $20 everything plan because of where I work, so i never got upgrade qualifications. The Sprint Service store replaced my Mogul with a NEW in box one from the store 6 times in 7 months for little dumb things but I just had bad luck. Finally on the 6th one they let me take a NEW in box Touch from the store and no more mogul. They also for my issues customer care made me qaulified for a upgrade so I could get my phone any where. I used it for like 3 months and I won an Instinct from work so I thought I would sell the touch and use it. Now I sold the touch for exactlry what I paid for my mogul 9 months ago. The Instinct sucked so I gave it to my brother in law. I went to Best Buy Mobile and bought a new Treo 800w and kept it fopr 29 days and returned it once we had a real date on the Diamond. However Sprint could not reqaulfify my upgrade except through telesales. This made me mad since Best Buy is all instant savings and the have MIR. So the escalation dept told me to call once i got my diamond and they would help me. In the mean time I my brother inlaws old mogul. While activating it, Sprint screwed up my account. They thought it was the phone so they sent me a refurbished one (did not really care) and I had that for about 4 days because i had to soft reset it about 6 times a day. I took it in to the store and they gave me touch for it. On the 14th at 7am I had placed my order for the Diamond for $350 with $100 MIR. Also on top of that Sprint credited my account $150 plus $85 for all the issues. They are charging my account $350 -150-85= $115 for a diamond plus I still have the other touch which I sold for $250 and got a free Blackberry Curve for my wife at Best Buy and sprint gave me a $75 credit on my account for her line. So in the end here is what I got:
HTC Diamond $350
RIM Balcberry Curve + $Free
MIR -$100
$150 Credit for issues -$150
$85 credit for issues -$85
$75 retention credit -$75
old Touch -$250
(sold first touch to break even got instinct free and traded for touch)

Grand total after MIR is= I made $210 since I bought my Mogul back last october. Sprint is damn good company. And my total bill for both phones $70 bucks with EVERYTHING on both. And because of all te credits I have not paid a bill in at lest 3 months.