This might have been spurred by the MSN money report that rated Sprint as the worst company to deal with in terms of Customer Service. hehe.
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The Hall of Shame
Company - % "Poor"
1. Sprint - 40%
2. Bank of America - 30%
3. Comcast - 30%
4. Time Warner Cable - 29%
5. AT&T - 26%
6. Citibank - 24%
7. Wal-Mart - 23%
8. Verizon - 22%
9. Wells Fargo - 21%
10. DirecTV - 20%