[Procter]

I don't have TEP and actually have given up emailing ecare for a good Touch for quite some time. Our touch either have the waterwave+crappy screen or the rainbow, and there was a thread discussing good screen vs bad screen. I'd say 90% of touch users end up with a bad screen even after several exchange. I was about to wait for Touch HD next June when my contract expires, but one of my friend actually squeezed a Diamond as replacement for his touch from last Nov (he's got no TEP either), all free of charge, which made me want to try out my luck again.