[dornier]

Can't believe HTC would have such an issue with the Sprint Diamond. I also can no longer see the 4GB storage card. I've tried a hard reset, format the internal storage card, etc., with no luck. I also tried right clicking the drive when it showed on in My Computer, but format the drive never showed up. I have reset the device using the clear storage and format the internal storage card, is this the correct alternate or main method to accomplish a hard reset?

By the way, when I first connected the phone to my and selected device storage, my pc stated that the device didn't install correctly and was not recognized. I was using a USB cable that worked with my Sprint Touch, GSM Touch, and an AT&T Tilt with no issues. I did have to deselect the advanced USB connection box for activesync to work. Getting back to the Sprint Touch Diamond, I was able to sync and transfer music files via the supplied USB cable only. I wonder if that was the cause? The 4GB storage disappeared after transferring music to the 4GB storage area.

What are your thoughts?

GP