
09-18-2008, 05:04 PM
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Location: Nashville, TN
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Join Date: Oct 2007
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Re: Are there still people who did not receive diamond?
Quote:
Originally Posted by ocbizlaw
I haven't received mine yet but mine was sent UPS Ground which really makes me mad because when I ordered it I asked for overnight shipping and they told me they don't have that ability, ground only. I told them that I know a lot of people who ordered Diamonds and received free overnight shipping and I was even willing to pay for overnight shipping. I wasn't asking for anything free. They told me they simply don't have that ability so I asked for a supervisor. Same story. So I hung up, called back, got the same story, asked for a supervisor again, same story. Hung up and repeated the process. After the sixth person told me they simply had no ability to overnight, I said fine, just get it hear.
Sprint has good qualities and bad qualities and that's just the way it is and I understand that. BUT more than anything else, I HATE BEING LIED TO!!!! I wish they would call me for one of their surveys on customer service. Being lied to repeatedly, everything else aside, is enough reason for me never to do business with someone again. On the other hand, I suspect all carriers are like politicians, you can tell they are lying if you see their lips moving.
So now my phone is on a train from Hodgkins Illinois to Vernon California and sechduled for delivery on Tuesday because even though I ordered it on the 14th, UPS didn't pick it up until the 17th.
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thts pretty sad
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