Quote:
Originally Posted by boxermansr
Just got mine, but I can't activate it. The esn changer online tells me the ESN isn't valid. Called customer care, and they told me that the esn isn't "in the system" yet. Some horsecrap about the order not being finalized or something. Has anyone else heard this line of bs yet?
I'm on with retention and they even told me that when they entered the ESN in told them that it wasn't in the system, and they have to send an eTicket
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That happened to me, but when I called the guy fixed it. Maybe try calling again & get a different person.