Quote:
Originally Posted by badboy8813
im on the old sero 500.. i sent an email seeing if they would let me swap my treo 800 for the diamond..
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OK cool I am going thru a similar issue right now as I type this I am on the phone with my 3rd rep today (phone gets cut in the middle of completing things, so I have to explain it all every time, lol). They too gave me a eticket to go to the store, but the retail couldn't do anything for me. The repair center I went to also couldn't since they are an independant that didn't carry a Diamond. So I am on the phone again, this rep says he can not order equiptment and it talking to telesales and explaining everything to them so I don't have to again. He was hoping to get telesales to change out the order for the Touch with a Diamond if it didn't already get sent out.. Unfortunately I already got it.. So he checking to see if they can reorder the Diamond for me and send back the Touch.
Let me know how it works out for you.
-CC