[badboy8813]

what tha heck does this mean?

"Dear,

Thank you for contacting Sprint.

My name is ? I am supervisor the supervisor at eCare.

I understand that you are unsatisfied with the current Palm Treo 800 handset and wish to replace it with the new HTC Touch Diamond. I apologize for the inconvenience you have experienced with the handset.

I am sorry say that the handset cannot be ordered from here as the order of the handset depends on the account type. The account type assigned to you does not allow to order the handset from here. So, you need to visit a Sprint store to purchase the new handset. You will also be required to pay the difference amount at the Sprint store.

I have sent you the return kit for the Treo 800 from here. You will receive it 3-5 days.

Thank you again for contacting Sprint. We appreciate your business.

Sincerely,
?
Supervisor
Sprint"

There shouldn't be any difference should there? i should be getting $50 back! i wonder if he noted my account...