yes under a year old in fact this one is only 6 months but i also have the total equipment protection plan so the only thing i have to pay for is water damage I'm about to say "f" it and take either the Treo 700wx or the I 830 as a replacement phone this one is driving me crazy and I dont know if I can wait much longer for a replacement. I tried a couple of button remapping programs to no avail they just dont cover the joystick wishing they would hurry up with the 6800 or start fixing some of the 6700's that have been returned all I know is I cant hardly use it like it is thanks for all the tips and support guys I do appreciate it verry much