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Old 09-15-2008, 03:31 PM
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jmz768
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Re: Anyone have tracking info for their Diamond Shipment?

Here's an email I just received from Customer Care in regards to my order. I placed my order online at 1 am on the 14th.

Dear John,

Thank you for contacting Sprint regarding the handset order.

The order for HTC Diamond was placed on September 15, 2008. Once the
order is placed it takes 3-5 days to deliver the handset at your mailing
address and 1-2 days to generate the tracking number.

However, due to power outages and residual impacts from the remnants of
Hurricane Ike, Sprint Nextel's order fulfillment may experience delays
up to 48 hours.

It was a pleasure assisting you and I look forward to more opportunities
to assist you in future. Have a great day!

Sincerely,
Alex G.
Customer Service Specialist
Sprint
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