[kidmet]

Originally Posted by Baffles

I posted over in the Titan forum, but I figured I'd post here too to see what people say. My mogul is basically dead now. Random hard keys aren't working, white spots on the screen (and screen randomly blips out), and now the phone freezes whenever you shut the screen off. Upon soft resetting, it will randomly soft reset during use (and even during boot at times).

I flashed back all sprint stock rom/bootloader and the problem is still there. I went to make an insurance claim on it, but they are only offering me the Touch as replacement. So I was thinking about waiting until the TPro comes out, and telling them the Touch isn't acceptable due to lack of hardware keyboard. What does everyone think my chances are of getting them to send me a TPro as insurance replacement? I do have another phone on another line that I can live with for a month (family member's phone that wasn't being used ATM, now I'm using it). I heard the rumor that the Titan is being EOLed in October, so maybe they aren't refurbishing/replacing them anymore?

Anyway, what are the chances of me getting a TPro replacement for the Mogul? I'm eligible for $150 upgrade credit and such, if that helps at all.

People are still getting Apache replacements. I wouldn't count on it.