Quote:
Originally Posted by Sauske
What everbody fails to realize is that the 30 day policy only applys to new costumers! If you are an existing customer and your contract expires, once you buy the phone you renew the contract.......THERE IS NO 30 DAY RETURN for existing customer unless something has drastically change when I left sprint, which I dought!
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That is incorrect. You still have a 30 day return/exchange guarantee if you are upgrading. The return portion is slightly different however. If you return a device within 30 days on an upgrade, your contract reverts back to what you had before, the upgrade fee is credited back (if applicable), and you still retain the eligibility to upgrtade in the future. Note that the contract will not revert back automatically in the system, but there will be notations i nthe account showing that you returned the device, meaning that the old contract should be used instead of the new one. Most reps will notate the date of the old contract as well.