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Old 09-14-2008, 10:00 AM
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willysp
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Re: Diamond Release Speculation Thread

Quote:
Originally Posted by meccadon123 View Post
Question?

To anyone that has gotten rebates from sprint. According to the rebate stipulations, I DO NOT qualify for the MIR. ( I have an old share plan, 2 lines, 550 ATM with free vision data on both, 300 texts on primary line). So technically i do not have a "talk/mssg/data" share plan. However, the telesales rep repeatedly said i would be getting the MIR. I even asked him to put it in the notations, he said no problem.

I paid 374.99 (MD taxes) total before the 100 MIR. Question is will i get the rebate based on the rep saying I will or will the "rebate dept" see that i do not qualify.
Anyone care to offer an educated guess?
My guess is that it will be declined, but you still have a chance by calling the rebate department IF the CSR did indeed make notations in your account.

Last time I filed a rebate for my Touch (Nov 07), I was fully qualified and followed instructions to the letter - still declined. Called rebate dept, and got the standard spiel "sorry system error, you're a good customer, so will expedite within 15 bus days". That seemed to be standard behavior for lots of qualified people - and we all got the same scripted response. Time before that, was also declined - went into to store and they fixed it for me. Looks like Sprint automatically (unethically, IMO) declines rebates, but you don't have to fight hard to get them.