NEWS FLASH PRL AVAILABILITY EVDO PRLS 20227 & 60608 Prepared by Corporate Development March 20, 2007 Available via OTA servers & Direct Push Tool on Friday, March 30th
Domestic Coverage
EVDO PRL 20227 & 60608* will allow Sprint customers (with wireless data roaming capable EVDO handsets**) access to Mobile Broadband services in the Davenport, IA market. See cities listed below. This Mobile Broadband coverage is expected to launch in early 2Q07. In order for customers to take advantage these changes they must update their PRL. See Additional Resources section for more details on Mobile Broadband Connection Cards.
• Cedar Rapids, IA
• Davenport, IA
• Iowa City, IA
• Muscatine, IA
• Waterloo, IA
• Rock Island, IL
Changes were also made to optimize acquisition between Sprint and the SRA (Strategic Roaming Alliance) partner in Southern Kansas & Oklahoma . Customers who live or travel in these locations should update their PRL in order to take advantage of digital roaming.
International Roaming Coverage
To determine where international roaming coverage is available today, view the international roaming maps on Sprint.com,
www.sprint.com/international or the IR (International Roaming) Tool
http://impactnew.intranet.sprintspec...IntRoamServlet.
Additional Resources
Roaming Indicator changes
*Newer devices will display a new roaming “triangle†icon. The PRL naming convention listed below explains the necessary PRL to aid this new icon. Please note that the PRL version is critical to the corresponding device type.
New roaming “triangle†icon
Device type PRL Device type PRL
Non-EVDO 50xxx EVDO 60xxx
“R†Roaming icon
Device type PRL Device type PRL
Non-EVDO 10xxx EVDO 20xxx
Refer here for more information on roaming indicator changes.
Wireless Data Roaming Devices:
** To see a list of wireless data roaming devices, go to KMS (Knowledge Management System), URL or copy paste
http://kms.odcic.sprint/. Go to Device Search, click wireless data roaming (under Capabilities), then GO.
**Important note:
PRL release notes for Mobile Broadband Connection Cards:
Sierra & Novatel Sprint Connection Manager (SCM) will be updated with PRL 60XXX in late April.
oo Pantech SCM will be updated with PRL 60XXX in May.
IMPACT coverage tool:
NEWS FLASH PRL AVAILABILITY EVDO PRLS 20227 & 60608 Prepared by Corporate Development March 20, 2007
Check IMPACT for complete off network roaming coverage at URL (or copy paste)
http://impactnew.intranet.sprintspectrum.com/mode.htm , click “Client Services†to enter coverage location.
> An IMPACT roaming text box may display the following to denote which service is available in the location chosen:
• 3G (1xRTT) Off-Network Data Services
• Mobile Broadband (EVDO Rev 0) Off-Network Data Services
• Mobile Broadband Roam as Home
NOTE: IMPACT will be updated with new roaming coverage on the 15th of the month, after deployment.
PRL Resources:
Click here for additional details on PRL naming conventions.
Requesting Automatic PRL Updates
The over-the-air (OTA) flagging process is used to update a large number of customers’ PRLs. Corporate Development, PRL Roaming Team “flags†affected customers for a PRL update based on data that indicates customers who would benefit most from the update. While an individual customer on a national account may periodically be targeted for an over-the-air PRL through the normal process, it is unlikely that the entire account will be targeted. The flagging process can be used to request updates for all subscribers on the account. The process begins once the PRL Update Request Form is filled out. All requests for PRL updates must be done through this form. PRL Update Request Form.
After the form is submitted, Corporate Development assesses the need and feasibility of flagging the account. If approved, Corporate Development will provide a communication piece that must be distributed to the end-users. The communication will provide the customer with the appropriate instructions to download the PRL.
What is a PRL?
PRL Functions – Directs the handset to the correct network in a timely manner.
Functions NOT preformed by the PRL
- Does not remedy credit card prompts in roaming areas
- Does not help with dropped calls
- Does not help with call quality (e.g. static, cross-talk, etc.)
- Does not enhance or add phone features
- Does not need to be updated when new towers are added in an area.
Resources:
• For more information visit Doc-share :
• Doc-share > Finance > Corporate Development > Off Network roaming
• Link – Docshare - Off Network Roaming
• Email: Send roaming questions to internal Outlook address “Roaming Questionsâ€