[roopull]

I went through 5 refurbed 6700s via Sprint before they finally gave me a NEW 6800... right from the box.

Afterwords, I heard an option is to go to non-official stores & lodge your complaints, there. For whatever reason, some folks have better results at mom & pop stores. If the nearest Alltell store is an hour away, though, I'm not sure if that's even an option.


In the end, if they're not providing you with a functioning phone (assuming you have a warranty and/or insurance,) then they're breaching the contract with you. Stop paying the bill & go somewhere else. I did that with Bellsouth Mobility back before they became Cingular/ATT & have had no ill side-effects. Your obligation is to pay the bill. Their obligation is to provide the services promised. Once they stop holding up their end, you have no obligation to hold up yours.

Good luck.