Quote:
Originally Posted by flyers2114
Hard reset.....simultaneously hold down both soft keys(the keys at the bottom of phone with the dots on them) and the soft reset button.....a white screen with blue text will come up....just follow the on-screen prompts....
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One question. After a hard reset, I am still able to see my Cell number and account information on the phone. Is that due to the ESN being registered with my account. If the ESN is removed from the account, does that information go away after a hard reset ?