[jhogan99]

Hello, I do not seem to be able to hard reset my Telus HTC Diamond. I tried what the manual says...

1) Press and hold the down and enter buttons.
2) Press the reset button under the battery cover.
3) Release the reset button under the battery cover.
4) Wait for message and then release buttons.
5) Press the up button to hard reset.

I get to step 3 but no mater what I do I never get the hard reset message that the manual talks about. The phone just reboots back into Windows mobile. Has anyone else had this problem? Is there some special trick to hard reset the phone that HTC forgot to put in the manual?

Thanks.