Quote:
Originally Posted by onetwothree
I just did that at my local sprint store told me that they couldn't do that, since it would be pulling out a battery from the sales floor, but they could sell me one for half the price if i really wanted it. Damn them. Oh well i guess ill have to email ecare and see what happens
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You dont tell the rep you want a free battery because the phone was designed to use one that doesnt last as long as you would like it too. You tell the rep(over the phone) that you called customer care and explained that your battery is heating up extremly on charge, and is burning out very quickly, and that the care representitive told you to call a sprint store and arrange them to give you one when you walk in per your insurance policy, and waalaa the store rep will check for the battery if not hell track down another store that has one.
Thats how I got mine :=)