[sbello81]

ok, wtf. i was on the phone w/ telesales at 9:50 this morning. I said "i'd like to order the touch diamond." the guy (adam) says "ok sir, it looks like you're eligible for an upgrade to the touch diamond, let's get that taken care of for you." he put me on hold, came back on and said "i'm sorry to keep you waiting, there's a problem with our system right now. can i call you back in about a half hour at this number?" that was over an hr ago. dammit.