Quote:
Originally Posted by drexappeal
FYI - Speaking from experience with Customer Service (as a QA Supervisor/Manager), 1st tier chat/email/phone reps have the Least amount of information out of anybody in Customer Service.
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But, if they are saying that now, they must have updated information since a week ago they were telling me that the release date was not set but that it would be soon. Or, maybe they just make it up as they go along.