View Single Post
  #82 (permalink)  
Old 08-22-2008, 11:05 AM
fredcatsmommy's Avatar
fredcatsmommy
Almost a VIP
Offline
 
Join Date: Aug 2007
Posts: 763
Reputation: 530
fredcatsmommy knows their stufffredcatsmommy knows their stufffredcatsmommy knows their stufffredcatsmommy knows their stufffredcatsmommy knows their stufffredcatsmommy knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Known Verizon Issue with cracked outer casing

Quote:
Originally Posted by JWhipple View Post
I called and discussed this with the Verizon store closest to my house which I was going to visit on the way home from work today - they referred me to 1-800-922-0204.

So - I called them next.

Although they were not forthcoming with there being any "known" issues with the XV6900, they are sending me an advanced replacement phone - no $50 fee involved. Shipping label to return the original will be in the box. I was told to expect the replacement Tuesday at the latest.

Makes me wish I had kept my XV6800 now. Only reason I chose this over the 6800 was the extra built-in memory.

Anyone want to trade an XV6800 for the replacement XV6900 when it comes in?
count your blessings that you're getting one sent to you; I was told I'd have to bring it in to a store so their technician could examine it! And then pay the $50 deductible if they determined I didn't cause the crack!!!