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Old 08-22-2008, 10:50 AM
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JWhipple
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Re: Known Verizon Issue with cracked outer casing

I called and discussed this with the Verizon store closest to my house which I was going to visit on the way home from work today - they referred me to 1-800-922-0204.

So - I called them next.

Although they were not forthcoming with there being any "known" issues with the XV6900, they are sending me an advanced replacement phone - no $50 fee involved. Shipping label to return the original will be in the box. I was told to expect the replacement Tuesday at the latest.

Makes me wish I had kept my XV6800 now. Only reason I chose this over the 6800 was the extra built-in memory.

Anyone want to trade an XV6800 for the replacement XV6900 when it comes in?