[krnfrk6663]

I've been through it with them many times. That is what I took my phone in today for is the system reset. I just think my Mogul and Sprint doesn't get along or something. Every Sprint rep I talked to about this issue always seemed dumbfounded on the issue and said hard reset. I did that, and another message stuck later, different person. Then I went to the store earlier today, and they did a hard reset, with something on their end to do with my network. Saying it should resolve the issue, if not, they'll order me a replacement. Which I don't think a replacement would do any good if the phone has been hard reseted twice, and they done their network trouble shoot.