Quote:
Originally Posted by knoble6021
I have had two Touch phones replaced as well. The dark spot was in the exact same spot both times, lower left corner, just smaller than a dime. I believe it is the case we are putting them in. The case that comes with the phone damaged mine twice. I told the Sprint store I was not happy having to replace the phone twice, but they will replace it, with a refurb.
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I don't think it has anything to do with the case, cause I don't use that case. I was using the Seidio (spelling?) rubberized hard case and just putting the phone in my pocket, and maybe it has something to do with putting it in my pocket, but I know iPhone users who put their phones in their pocket and don't have issues like this. My first Touch had 2 areas with the "spots", one at the top that was very minor and I could have lived with, the other was a little lower than half way down and it was like a grouping of spots and was quite bad. My second Touch has the "spot" or "spots" in the upper right quadrant of the screen, and is just slightly to the right of center. The picture someone else took of this shows it in the lower right quadrant. So it doesn't seem to be some characteristic of any heat source or some other hardware within the phone, just more of a low quality LCD display problem.
Very disappointed with this, I love my Touch in almost every other area and really don't see any other phone that Sprint offers as a viable replacement to side step this issue in the future. I just want a Touch with a good screen, is that too much to ask? Maybe so.....
I just shot off the e-mail to Sprint, and I hope to hear back soon.