[sbello81]

i just called the BB in waterford, ct and they didn't know what the hell i was talking about. this is how the convo went:
me: "hello cindy, did you guys receive the Sprint Touch Diamond today?"
her: "hold on...i'll check" *2 minute wait* "you mean the new air cards?"
me: "no, it's a pocket pc...like the mogul."
her: "you mean the Instinct?"
me: "no..Touch Diamond. you have the Touch, right?"
her: "ummm...let me check" *30 sec wait* "...i don't think so."
me: "you have the mogul, right? it's a pocket pc, like that. it's made by htc. well the touch diamond is like that, but it's black with no keyboard."
her: "umm...i don't think so. we haven't gotten a shipment yet today."
me: *frustrated* "ok, thanks."