I think a web-based option would be easiest for users, as it takes *some* power away from them and makes it a little more idiot proof. If it is a stand alon app, then I would think the users would be able to cause some problems, and then there would be an explosion of "HELP ME" threads out there.
That being said, I am not a programmer, so the level of effort needed for each option I cannot estimate...
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Device History: PPC 6800 (Mogul) < PPC 6700 < PPC 6600 < iPAQ 2200 Series < Palm 505 < Pen & Paper
A mass of tears have transformed to stones now sharpened on suffering and woven into slings...
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