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Old 08-13-2008, 09:56 PM
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mikee4fun
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Active Sync Deleted All Contacts on Phone

So I think I already know the answer but I thought I would get some opinions before I break the news to one of my clients.

One of my clients got a new Mogul and connected it to his computer. He was using active sync 4.5 which he just downloaded and outlook connected to an exchange server. Sprint just transferred 400+ contacts from a Nextel phone to his Mogul and when he ran active sync it wiped all the contacts off the phone. He has no backup, the contacts are already wiped off the other phone and there is nothing on the sim from the Nextel phone. I told the client to check the deleted folder in outlook but since the contacts have never made into outlook I doubt there will be anything in there. Is the person SOL? I think so, what you think?

Cheers,

Mikee
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