[brklyn]

I called and emailed and online chatted with support, everyone i talked to was clueless about the roaming problem and told me "its verizons problem"

One person agreed to "refresh" my phone when i asked for the HLR reload, They told me to turn off my phone, "refreshed" it, and i turned it back on. Via email ecare they updated my HLR reload as requested.

I don't know which of these worked, but sprint did SOMETHING and now my roaming works. point is, just ask for hlr reload, be persistent, support is clueless to the problem.