[aznmode]

I just wanted to add to this. Most repair store will replace your phone with a refurb or depending on the person you are dealing with, they can give you a new one. They can replace as long it isn't damage to the mother board. Otherwise they will flag the phone as "Damaged Beyond Repair" after inspecting it. You will have no other choice but to go to Asurion for a replacement. I had a broken charger port and my phone was flagged. From what I know, broken screen, or if any of the front buttons don't work they normally just replace the whole top half. If you're not happy with that they can order you a refurb.