Here is The Cab File
It Says That Most People Have Problems with the Laters Q P & O
I'm not sure that this has been officially acknowledged by HTC or any providers but it seems to be a widespread issue for end users.
While the "hard presses" for Function, Q and P seem to be a physical problem many users have reported that using the following CAB fixes the duplicate entries.
The CAB is being provided by UTStarcom and be downloaded at the below page.
http://handsets.utstar.com/phone_dow...zon%20Wireless
Direct link to the CAB.
http://handsets.utstar.com/downloads...x%201-9-08.zip