Thread: Confused ???
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Old 07-30-2008, 10:48 AM
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Re: Confused ???

Quote:
Originally Posted by kemptont View Post
Have been wanting the GPS functionality of my ALLTEL PPC6800 for awhile now. Just have not wanted to brick my phone. So today I am on the HTC.com website and find that they have a software update to
Rom:3.35.671.9
Radio:3.37.20

But no link on the site for the RUU. Has all these warnings about syncing your files. Well I installed Windows Mobile Device Center and attempted to sync. Phone kept erroring out saying it could not reach exchange server. Well i dont have email on my phone so i unchecked the option of syncing email. Attempt to sync again.

Pop up asks me if failures occur which do i decide:
Receive on my phone
Keep on my phone

I chose keep on my phone and sync completes!

Files from My Documents, Pictures, Ringtones and Videos are synced. NO CONTACTS. AND NOW ALL CONTACTS ON MY PHONE ARE ERASED!!!!!! WTF

Is there a way to restore my 240+ contacts?
And where is the real like for the rom and radio upgrade for ALLTEL?
First, I understand that you are stressed by losing your contacts; but if you post asking for help, don't attack those trying to help you just because they may not have been able to infer everything you wanted them to from your post. You made what appears to have been a newbie mistake, so naturally the first responses you got were at a newbie level. Now isn't it nice that people here are still trying to help you despite your attitude?

In my version of WMDC, the wording is different from what you posted; it asks whether, in case of a conflict, to "Replace items on device" or "Replace items on desktop". That is asking which direction you want to copy items. You chose to copy from the desktop to the device; since the contacts file on your desktop was empty, you copied that empty file onto your device.

Prior to synching, did you use any method to backup the information on your device? If you used SPB or Sprite Backup to back up your phone data, or PIMBackup or Dashwire to backup your contacts and calendar items, or any similar backup application, you can recover your contacts from there. If not, you are in the same position in regards to your contacts and calendar items as if you had lost your phone, or it broke, or it decided to spontaneously hard reset; you must recreate them from scratch.
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