I've had mine for nearly a year and have had zero problems with the device itself. My only problem has been trying to sync it. I have a Vista powered laptop, and as such, have to use WMDC. I have yet to be able to sync my Treo. There's been a slew of threads on this issue. Hope you're using an XP based machine, as you'll use ActiveSync. All that aside, it's a great device on many levels. As Mokash stated, it's very stable. The combination of WM and the 128MB of RAM make this a great platform, as it allows you to run multiple programs at once and not worry about freezes (they do happen, but rarely..easily fixed w/ a soft reset). Another nice thing is the abundance of good third party apps that are out there. I tried Opera Mobile, but it ate up WAY too much memory for my liking. In addition to the software you're going to install, I would STRONGLY suggest a backup program such as SPB Backup, Sprite, or Resco Backup.