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From Verizon, my original XV6700 was quite soft. The volume for either the ringers or for in call were quite hard to hear. For other reasons, Verizon replaced mine with what I believe was a software update which did improve the volume; even with the basic ringer.
So perhaps the software level is a question. Afterall, these replacements could have been on the shelf for months before they sent them out as replacements. (Mine was loaded in February.)
Check out the Sprint upgrade at the UTStar site. Compare that rev level to yours. Let us know the results.
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