Quote:
Originally Posted by drellisdee
On vzw if you get a cannot authenticate on a voice call you need a new akey from tech support. If you get username/password error on data after a flash and or a ppp connection error that won't go away after entering username of your MDN@vw3g.com and password of vzw and turning the radio off (flight mode)then back on you need to call tech support and ask for a DMU reset. You do not need a warranty replacement as this is a simple couple minute fix. |
This is exactly my issue. I called verizon and they suggested sending me a refurb or going to a store to get the firmware reflashed by them. I didn't think a replacement was necessary. Can any of you others with this problem report on how the phone call went when asking for a DMU reset and if you had any problems?
thanks!