Quote:
Originally Posted by ScrapMaker
You could try and get it swapped out maybe?
I know that Sprint was MORE than happy to replace mine, up to several times, in order to find one with a good screen... and I didn't even have a good one to show him--I simply pointed out that you couldn't view the screen from any sort of angle... His manager walked over and approved it... They pulled out 8 boxes or so, and sat them down on the table, fully prepared to open them all to find me one... By the grace of God, the first box was good... and I was set...
Just saying... 99% of people don't know/care about this problem, but if you bring it to their attention, chances are, as long as they view you as valuable, they will try and fix the problem...
oh, and I can safely say that the "dark spots" on these screens are directly related to whether or not you have a good screen... Mine has remained vibrant, and spot-free... while my other screens would get spots in a matter of weeks...
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So you could immediately tell that it was the good screen? What difference did you see between the two?
I went to my local Sprint corporate store today. I told them about this issue and ask them if I could have mine replaced with a "good" one. They said they've never heard of this issue with the Vogue but if i'm not satisfied with my screen they can have the phone replaced. They only had one left in stock but it had the same exact screen as mine (same appalling viewing angle). There was not point in taking than one so I told them I'll come back later when they get a new shipment.
Is there any way to tell whether it's the good screen or not from the serial number on the box?