[qwho]

I just did it last week. Told them someone I know was able to get the mogul replaced with the touch. Which is not true at all. If you really want them to give you it, go to the physical store. When chatting about replacement, make sure you remind them it is technically a downgrade. Just keep at it in a way that won't make the rep mad.

I would recommend it to any Mogul user.

Things you are losing by switching to the touch:
-Keyboard
-Wifi
-Infrared / Beaming
-Numerous hard keys
-Camera Flash
-a lot of weight / size

I was a big keyboard junkie, from using the moto Q (hence my login name), that's why I got the Mogul originally. PCM keyboard on the touch is good enough that I don't miss the keyboard. I almost never used wifi, however it wasn't till a day later (since I didn't think about it) that I realized I that meant I couldn't use wmwifirouter anymore. Oh well... I kinda miss the infrared... that's how coworkers and I would share apps. They mess with me now, and say, hey, let me beam this to you... and they say, oh that's right, you can't. You lose all the keys on the outside almost...touch as send, end, 4-way, enter, and a two function camera button. The touch also doesnt have softkey dots like the mogul, but it is billed as a touchscreen phone, so you see why. I do miss the camera flash for use as a flashlight, but I'm over it, because this phone is so much lighter, smaller, and less embarrassing to carry around. The biggest improvement is the Ram size. If there is one reason you'll never go back, it is the Ram.

Hope that helps!