[EtherealRemnant]

If you email eCare and make a good enough case, they *MAY* agree to swap the devices out... but that's your only option. If you call Asurion to go through TEP, you'll get a *refurb* Mogul that will likely have more issues.

As someone who has used both devices though, I hope you don't mind losing 1/3rd of your battery life... I could barely make it through the day on my Touch. My Mogul, on the other hand, makes it a little over a day with heavy usage.

Also using slide2unlock is just about mandatory on the Touch otherwise when you're on a phone call, you'll slide the handset around and find that you opened like 4 different programs. The signal quality is also noticeably weaker on the Touch as well and I think the voice quality on the Mogul is a bit better too.