I totally agree with you that these problems are probably "user error". I admit my own non-experience with WM.
Last night, I tried to delete the Exchange email account from the device... the "delete" is greyed out. Nice... the device won't "give me permission" to remove an account I created.
I was successful in finally setting up the wi-fi on my router, at home. ID-10-T error on my part... had to check my router to get the wi-fi settings right on the device, and then smooth sailing.
I am starting to think I got a lemon, though... the battery drains unbelievably fast. I just can't accept that it's totally WM fault... my Palm OS devices would go 3 days on standby. I could talk for 5 hours, unplugged. Yes, FIVE hours. I have done it many times. I doubt I could talk for 45 minutes on this device. I have turned off every option that I can find for every app that checks the internet for updates. The only things I can think of are 1) apps running in BG, taking CPU... 2) Bad battery.
Any thoughts?
Thanks for your input!