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Originally Posted by Trident
I had similar issues with my Plantronics 655, but had no issues with my 640. I noticed that only with that headset, my voice sounded choppy also- it turns out that I had turned the mic volume up too high! The mic on that unit is much more sensitive than the others and the choppiness was that it was picking up EVERYTHING. After changing the channel and turning the volume down to just a little over default, it sounded great again.
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I gave up on my 655 since all my clients said they couldn't understand me and my voice sounded like crap on that unit. I never tried turning down the mic - didn't know you could do anything but turn down the earpiece. Can you tell me how you turned down the mic? I might take it out of a drawer and give it another try.