[scope]

This is a verizon xv6800. Just got it from insurnce upgrade because my 6700 isn't made anymore(thank goodness).

If I run the exe to install the radio, i get the color bars then it goes to the uplaod screen and then stays at ) percent like it isn't connected anymore. Then I have to reset it because the application guides me through it.
It slways gets stuck at same place.

What is the best process to do this upgrade. I am thinking to do it from the memory card, but the SPL app is for newer RADIOs only.

Suggestions on where I can go from here? DO I need to unlock my phone first? Is that my problem? This is new phone so it is a default setup and through verizon.

I thank you in advance for all the help and thanks to the cooks and anyone else involved in getting the many customization options for us available.