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Companies arent that smart guys. The problem is professional executives make all the important decisions in large companies. The thing is those decision makers have been behind a desk for too long. They forget how it is in the real world or "on the front lines". They are too removed from the actual productive flow that all they know how to worry about it making themselves look good (profit). Now, I know profit is the #1 purpose of a business but to make money it helps to have fully developed products which make happy customers, which begets profit, but thats where the guys don't get it...
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