[aznmode]

Originally Posted by Coucher

Ok guys, here's the scenario:

- Had a Mogul with 4 POP accounts setup on it.
- Touchscreen went out on Mogul
- Did a Sprite Backup of the phone
- Received a new replacement Mogul from Sprint
- Did a Sprite Restore to the new phone

Everything is good except for the POP mail accounts. I've done some searching and reading and it seems like for some reason or another Sprite cannot backup/restore POP accounts and they recommend that you removed them before performing the backup. Problem is since I no longer have the original phone, I can't exactly do that. It's not a big deal re-adding 4 POP accounts, but the issue is that it brings over some of the info (I'm guessing some registry keys?), where when you go to add a POP account if you choose one of the names that you had, it tells you it's already in use. So I was wondering if there was anywhere, or anyway to delete that info so that I can simply re-add my POP accounts and name them what they were named.

Thoughts?

Until I can figure this out, I'm not completely down as I can use Mail2Web or some other service but I'd like to get this fixed.

Thanks in advance.

Can you restore and skip email? I've done this before BUT with SPB backup. Same issue where I see 38 new mail but no account set up. When I try to add it says its account already exist. Had to hard reset and restore without email.